✧ Privacy Policy

Effective Date: 9th June 2025

At Cactus Crystals & Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

✧ What We Collect

When you visit the site or make a purchase, we may collect the following information:

  • Name and contact details (email, phone number, shipping/billing address)

  • Order and payment information (via Shopify’s secure checkout)

  • Information about your device and how you interact with our site (via cookies and analytics tools)

✧ How We Use Your Info

We use your personal information to:

  • Fulfill and ship your orders

  • Communicate with you (like order updates or replies to your questions)

  • Send occasional emails if you’ve opted in (you can unsubscribe anytime)

  • Improve our site and services

✧ How Your Info is Stored

Our store is hosted on Shopify. Your data is stored securely through Shopify’s data storage and encryption systems. Payment information is processed securely through trusted gateways like Shopify Payments or PayPal — we never see your full card details.

✧ Sharing Your Info

We only share your information when necessary to run our business — for example:

  • With delivery services to ship your order

  • With trusted payment providers to process your purchase

  • With Shopify to operate our online store
    We never sell your data or share it unnecessarily.

✧ Cookies & Tracking

Our website uses cookies to improve your experience — like remembering your cart or helping us understand how people use the site. You can disable cookies through your browser settings if you prefer.

✧ Your Rights

You can request access to the personal information we hold about you, ask us to correct it, or request that we delete it (unless we’re required to keep it for legal or tax reasons).

✧ Contact Us

Have questions? Reach out anytime:
📧 cactuscrystalsandco@gmail.com
📍 Brisbane, QLD, Australia